Privacy Policy
Effective Date: October 11, 2025
Last Updated: October 11, 2025
CICO (“we,” “our,” or “us”) is a cloud-based attendance and workforce management solution provided by Rao Information Technology, headquartered at C-1009, Synthesis The First, B/H Keshavbaug Party Plot, Near Shivalik High-Street, Ahmedabad-380015, Gujarat.
This Privacy Policy explains how we collect, use, and protect your information when you use CICO’s web applications (https://cico.raoinfo.tech, https://admin.cico.raoinfo.tech, and https://app.cico.raoinfo.tech).
1. Information We Collect
We collect the following types of information:
a) Account Information
- Company name, contact person, email address, and password during company sign-up.
- Employee name, email, designation, and role when added by an admin.
b) Attendance Data
- Clock-in, break start/stop, and clock-out times.
- Location and shift information for attendance accuracy.
c) Device and Usage Data
- IP address, browser type, and device identifiers for security and analytics.
d) Support Communication
- Any information shared when you contact us via email or support forms.
2. How We Use the Information
We use the collected information to:
- Provide attendance tracking, leave management, and regularization features.
- Maintain accurate company and employee attendance records.
- Improve the system’s reliability and user experience.
- Communicate service updates or resolve technical issues.
- Ensure security, fraud prevention, and compliance with applicable laws.
3. Data Storage and Retention
Your data is securely stored on our servers. We retain data as long as your company account remains active. Upon account deletion, data is removed or anonymized within a reasonable period unless legally required to retain it.
4. Data Sharing and Disclosure
We do not sell or trade your personal data.
Data may be shared only:
- With trusted service providers (hosting or email systems) under confidentiality agreements.
- If required by law, regulation, or valid legal request.
5. Cookies and Tracking
CICO uses essential cookies to maintain login sessions and improve performance. You can disable cookies in your browser settings, but doing so may affect functionality.
6. Your Rights
You may:
- Access or update your profile information.
- Request deletion of your account through your company administrator.
- Contact us at admin@raoinformationtechnology.com for privacy-related queries.
7. Security
We use industry-standard security measures to protect your data. However, no online service can guarantee absolute security.
8. Third-Party Links
Our websites may include links to third-party resources. We are not responsible for their privacy practices.
9. Changes to this Policy
We may update this policy occasionally. The revised version will be effective upon posting.
10. Contact Us
For any privacy concerns or data requests, please reach out at:
📧 admin@raoinformationtechnology.com
🏢 Rao Information Technology
C-1009, Synthesis The First, B/H Keshavbaug Party Plot, Near Shivalik High-Street, Ahmedabad-380015, Gujarat
